Booking Engine

• You can either use your own virtual POS or our virtual POS. Our virtual POS has agreements with all banks and provides you with the opportunity to make instalment sales with attractive commission rates.
• ElektraWeb has a built-in payment processor with PCI DSS certification. You can get secure online credit and debit card payments
• Elektraweb supports different payment methods such as On-Site Payment + On-Site Deposit + Credit Card + Points

All guests, who have previously stayed in the hotel, are also automatically registered to the online reservation system and can directly log in with the SMS code send to their mobile phones and access their profile information and previous reservations. They can use the promotion and bonus opportunities provided by the hotel and feel more privileged. Besides, with the online reservation, all work orders required to be performed are automatically send to the departments according to the Customer Relationship Management (“CRM”) information of the guest. Thus, all preparations, informing and duties required to be carried out during the check-in, check-out and stay of the guest are send as work order to the relevant departments and are included in the automatic work follow-up.

For example, the works as the preparation of the VIP setup, delivery of the newspaper read by the guest at a certain time every day to the room, pillow selection or notification of the allergies are automatically performed.

Elektraweb membership loyalty practices are also used for the online reservation. Due to the integrated operation of the front office CRM and online reservation modules, you can use all CRM data for the online reservation.

The Membership and Loyalty Module completely integrated with the front office, online reservation and CRM modules provides 3 important advantages to the guests registered to the membership
system:
 Discount from the reservation
 Bonus earned from the reservations
 Discount and free service privileges while staying at the hotel

With the automatic entitlements, the guest can be entitled to special discount in the departments such as the restaurant, bar and SPA, reservation to the a la carte restaurant, beach use, right to participate in certain activities and certain free of charge services.
The facilities can determine these relevant entitlements according to the membership type. The membership types can be categorized according to the minimum number of reservation, minimum overnight stay and spending limits. The discounts special to the extra expenses of the guest,
reservation discounts, bonus earning policies, promotion code special to the membership type, automatic work description and special notes for the reservation can be easily included in the system.

Your guests can carry out the transactions such as the online check-in, payment, folio viewing and issuance of e-invoice concerning the relevant reservation completely online from the online reservation page of Elektraweb or by scanning the QR code in the confirmation form send. These 27
online transactions are only possible with the online reservation of Elektraweb and Elektraweb is a web-based mobile application ensuring the connection of the guest with the hotel from the first reservation till it is deleted by the guest.

Every guest visiting your online reservation page but leaving the page without completing the reservation are automatically entered into the system of Elektraweb. By following from the system, different options can be offered to the guest for the completion of the reservation.

The extra services such as the transfer, tour, SPA and a la carte restaurant offered by your hotel can be sold from the online reservation page. The payment can be made online or at the check-in. This relevant transaction is automatically reflected to the folio and deducted from the quota in the relevant department.

You can access “Elektraweb Online Reservation Installation Guide” from the below link.

https://www.elektraweb.com/elektraweb-online-rezervasyon-kullanim-rehberi/

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