Professionally manage your hotel's online reputation with the most advanced artificial intelligence technologies and build a strong and trustworthy image in the digital world.
With Elektraweb, you can easily manage your online reputation from a single point and continuously increase your guest satisfaction.
When you use reputation management within Elektraweb, the comments made by the guests remain in the guest cards so that you know and better meet the needs of your guests on their next visit.
Unlike competitors, Elektraweb categorizes and scores these comments according to your departments and your criteria in that department instead of just translating and answering comments. Thus, with Elektraweb, you can analyze comments in more detail and identify the issues that fail in departments and receive complaints much more easily.
Professional and Instant Communication with your guests in their own language
ElektraWeb Reputation Management also takes your guest communication to the next level:
All this valuable data comes to life on an interactive "Analytics" screen. On this screen
This way, you will always know about your hotel's reputation, even when you are out of the office.