Hillside Beach Club Joins Elektra Family (BT News)

Using ELEKTRA Hotel Management System's front office, POS, switchboard, CRM (Customer Relationship Management), Fault Tracking, SPA and Banquet modules, Hillside is strengthening its IT infrastructure. Burak Akay, Manager of Management Information Systems at Alarko Tourism Group, attributed the most important reasons for choosing Elektra to the fact that Elektra can be developed to meet all the needs of the facilities thanks to its flexible structure, that the hardware works independently and that maintenance costs are at a reasonable level.Akay argued that the most important feature that differentiates Hillside Beach Club from other facilities is its different management approach that keeps guest satisfaction at the highest level, and said, "It is very important that the software used in this direction keeps the information in easily accessible formats and provides accurate analysis." Explaining that with Elektra, approximately 15 years of data from the past is transferred and all information regarding the stays of current guests can be kept in the system down to the finest detail, Akay said: "According to this information, different discount packages can be applied to the guests for their extra expenses. Thus, services can be offered in line with the individual preferences of each guest or group.