Shabani, who states that they closely follow world trends, emphasizes that this is not enough, and that it is necessary to be within the sector, analyze needs on site, and produce technology accordingly. Shabani, who says that they basically produce software for the tourism (Elektra Hotel Management System) and healthcare (Medisoft Hospital Management System) sectors, says, "One of the important points in the software we produce is to meet all the needs of businesses with a single program. Therefore, our program consists of 32 different modules that work integrated with each other. We install the modules deemed necessary during the hotel's setup phase and can add more later.""Hotel Profitability Increases with HotelAdvisor Channel Management"
Recently, we worked on online sales of travel services. Hotels using the HotelAdvisor infrastructure can sell flights, transfers, and car rental services dynamically packaged together with their rooms through their own websites. Thanks to HotelAdvisor Channel Management, hotels can sell all their rooms simultaneously on the world's major sales agencies, and incoming reservations are automatically reflected in the front desk. The hotel can manage room inventory in the most efficient way, agency dependencies are eliminated, and profitability increases," he says."Technologies That Save According to the Hotel Concept Stand Out"
Shabani points out that the tourism sector they serve with the Elektra Hotel Management System is constantly evolving and shares the following on the subject: "Hotels want to implement the latest technology that will increase guest satisfaction. The technology applied in the hotel should save labor, time, and cost in proportion to the concept. There are some mandatory implementations required by laws from businesses. For example, under Internet Law No. 5651, daily records of people connecting to the internet in common areas must be kept. Our iSafe solution, which we recommend to hotels, fully complies with the requirements of the internet law while providing advantages to the business. If the hotel wants to charge for internet service, the fee, duration, person, etc. information is transferred to the integrated Elektra front desk and accounting programs, and all the hotel's network traffic is controlled via iSafe.For the circular published by the Ministry of Culture and Tourism, our KimlikOkur module is used. The system transfers the ID card, driver's license, and passport to the guest card in as little as 3 seconds. Since there is no manual entry during check-in, guests are not kept waiting, errors are prevented, and savings are made on paper and toner costs.All our products reflect the combination of the latest technology and functional features. Recently, online reservation systems, mobile, and e-Invoice applications, as well as OPEX ISO:10002 Customer Satisfaction Standard modules, have been on our agenda. The OPEX Fault Tracking System ensures that every kind of feedback is tracked in detail on the software to maximize guest satisfaction at the hotel. In the system covering all features of the ISO:10002 Customer Satisfaction Standard; operations can be created via tablet and smartphone, and the system works continuously even if the relevant people are not in the office. The system can instantly report all information such as daily energy consumption, most common complaints, and which rooms frequently malfunction. In the CRM part of the system, surveys can be taken online from kiosks and tablets, and evaluation results can be shared with relevant departments. This way, the correct result is reached without allowing employee initiative."
