During the pandemic, the biggest aid for facilities that best implemented social distancing rules were contactless applications. This accelerated digitalization across sectors. Elektraweb, Turkey's first web-based and most comprehensive hotel management software developed by Talya Bilişim specifically for the tourism sector, stands out as a pioneering software bringing digital transformation to social distancing through its advanced communication modules. In the Enterprise Next interviews, our guest was Talya Bilişim Managing Partner Nilüfer Durukal.
With technological advancements, concepts such as cloud computing, artificial intelligence, and the internet of things have rapidly entered our lives, changing our habits just as quickly. These smart applications, which affect entire industries, appear as smart transformations in every step of sectors like accommodation and healthcare. With the conditions brought by the pandemic, consumers' desire to receive services with minimal contact has also accelerated digitalization across industries. Talya Bilişim, which has been developing technological solutions for the tourism and healthcare sectors for over 25 years, signs off on solutions that enable operational, financial, and administrative management of facilities through a single platform with its pioneering and innovative software. Through its brands Elektra Hotel Management Systems, Medisoft Hospital Management Systems, KimlikOkur – ID Reading and Recognition Systems, Hoteladvisor.net, and iSafe, Talya Bilişim accelerates digitalization initiatives that provide users with quality, efficiency, and profitability advantages.
The most comprehensive hotel software in Turkey with 23 modules
During the pandemic, contactless applications were the greatest support for facilities implementing social distancing rules in the best way. Elektraweb, developed by Talya Bilişim specifically for the tourism sector, stands out as a pioneering software bringing digital transformation to social distancing through its advanced communication modules. Elektraweb is Turkey’s first web-based hotel management software that stores data in the cloud. Elektraweb, a pioneer in its field thanks to the speed, security, and mobility it provides to users, enables the digital management of all departments of a facility—from front office to channel management, from online hotel reservation to e-invoicing, from purchasing to SPA—with its 23 modules, making it the most comprehensive hotel software in Turkey. Developed with the latest web technologies, Elektraweb is a fast, functional, and user-friendly application. With a wide product range offered through different packages, Elektraweb provides customizable solutions for various business concepts such as boutique hotels, resorts, glamping, and restaurants thanks to its modular structure. Elektraweb is priced on an annual subscription basis, so users can access the software by paying the license fee for that year. The call support line offers 24/7 support services.
No initial investment cost
Nilüfer Durukal, Managing Partner of Talya Bilişim, emphasizes the importance of web technologies in digital transformation, stating that hotel automation systems used in tourism facilities have become an essential part of hotel management. Durukal shares that there are a total of 4,500 users of Elektraweb and its desktop version Elektra V5 Hotel Management System, and provides the following information: “The main advantage of Elektraweb is that it has no initial investment cost. Facilities are not burdened with expenses for servers, server licenses, antivirus software, or backups that need to be renewed every few years. To use the application, all that is needed is an internet connection and a smart phone, tablet, or computer. Its mobile usability allowed administrative personnel to work easily, especially during the pandemic period when remote work became widespread. Elektraweb consists of modules capable of managing all departments and tasks of a hotel. Facilities can manage their operations with a single, integrated program by using the modules suitable to their needs. This results in a fast and efficient management flow.” Elektraweb includes powerful applications for contactless guest experiences. Thanks to solutions integrated with the hotel management system, guests can easily receive services contactlessly. Durukal says, “With the online reservation and online check-in feature, guests can complete the ID and signature process through the program and go directly to their rooms without going to the reception. They can also make reservations at the restaurant, order food via the digital menu, and make payments.”
Guarantees data security for hotels
In the tourism sector, especially hotels are among the facilities where data breaches are most common. The large volume of both personal and financial data possessed by hotels makes them a target for cyberattacks. Durukal states, “Running web technologies especially on cloud infrastructure provides significant savings for businesses. More importantly, it keeps your data in a secure environment. Because cloud systems are heavily protected and maintain real-time copies of data in different global locations, data security is guaranteed. Moreover, the information processed and stored in Elektraweb is recorded in accordance with the Personal Data Protection Law (KVKK) and the European Union General Data Protection Regulation (GDPR).”
Looking for strong business partners in Africa and Europe
Expressing their goal to expand abroad with Elektraweb, the leading hotel automation system in Turkey, Durukal notes that they will initially proceed through distributors in each country. Durukal states, “Elektra is used in nearly 60 hotels in Azerbaijan. We have new distributors in Macedonia and Romania. Today, over 100 facilities abroad have switched to Elektraweb. We aim to grow through one distributor in each country. Our primary target markets are Africa and the Balkan countries... Of course, we are also interested in the American and European markets, which host the world’s largest hotel pools.”
10,000 qualified personnel trained each year with Elektraweb
Since 2006, the desktop version of Elektra has been taught as a mandatory course in tourism vocational high schools affiliated with the Ministry of National Education, and its web-based version Elektraweb has also gained significant attention, taking its place in over 100 tourism faculties. As a result, approximately 10,000 qualified personnel who know how to use Elektraweb are brought into the sector every year. You can watch our conversation with Talya Bilişim Managing Partner Nilüfer Durukal below. https://youtu.be/WSeaSFSVPBw
