Talya Bilişim respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use the Elektra ID Reader mobile application.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Data Controller Information
Company Name: Talya Bilişim Ticaret ve Sanayi A.Ş
Address: Akdeniz University Antalya Technopolis, R&D 3 Building, Dumlupınar Boulevard, No:758/3 Campus ANTALYA, Turkey
Account Information: Name, email address, phone number, company information
Profile Data: User preferences, settings, and configuration data
Communication Data: Messages, feedback, and support requests
3.2 Information Automatically Collected
Usage Data: App interactions, features used, time spent in app
Device Information: Device type, operating system version, unique device identifiers
Log Data: IP address, access times, app crashes, and performance data
Location Data: Approximate location based on IP address (if location services are enabled)
3.3 Information from Third Parties
Authentication data from third-party login services (if used)
Business-related information from integrated systems
4. Use of Personal Data
4.1 Service Provision
Providing and maintaining the App functionality
Processing transactions and managing user accounts
Personalizing user experience and app content
Providing customer support and technical assistance
4.2 Business Operations
Analyzing app usage to improve services
Conducting business analytics and reporting
Managing business relationships and communications
Ensuring app security and preventing fraud
4.3 Legal Compliance
Complying with applicable laws and regulations
Responding to legal requests and court orders
Protecting our rights and interests
4.4 Marketing (with consent)
Sending promotional materials about our services
Informing about new features and updates
Conducting surveys and market research
5. Legal Basis for Processing
Consent: For marketing communications and optional features
Contract Performance: To provide App services and fulfill our obligations
Legitimate Interest: For business operations, security, and service improvement
Legal Obligation: To comply with applicable laws and regulations
6. Data Sharing and Disclosure
6.1 Service Providers
Cloud hosting and infrastructure providers
Analytics and performance monitoring services
Customer support and communication platforms
Payment processing services (if applicable)
6.2 Business Partners
Authorized dealers and distributors
Integration partners and affiliated companies
Professional service providers (legal, accounting, auditing)
6.3 Legal Requirements
Government authorities and law enforcement
Courts and regulatory bodies
Legal advisors and representatives
6.4 Third-Party Services
Our App may use the following third-party services:
Microsoft Azure: Cloud infrastructure and services
Google Services: Analytics and communication tools
Apple Services: iOS platform and App Store services
Each third-party service has its own privacy policy governing their use of your information.
7. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction, including:
United States: For cloud services
European Union: For business operations and data processing
Other jurisdictions: As required for service provision
We ensure appropriate safeguards are in place for international transfers, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.
8. Data Security
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection
Incident response and breach notification procedures
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary based on:
The type of data and purpose of processing
Legal and regulatory requirements
Business needs and operational requirements
When data is no longer needed, we securely delete or anonymize it.
10. Your Rights
10.1 Access and Portability
Request access to your personal data
Receive a copy of your data in a portable format
10.2 Correction and Deletion
Correct inaccurate or incomplete data
Request deletion of your personal data
10.3 Processing Restrictions
Object to certain types of data processing
Restrict processing under specific circumstances
10.4 Consent Management
Withdraw consent for processing based on consent
Opt-out of marketing communications
To exercise your rights, contact us at [email protected] with your request and proof of identity.
11. Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the updated policy in the App
Sending email notifications to registered users
Updating the "Last Updated" date at the top of this policy
Address: Akdeniz University Antalya Technopolis, R&D 3 Building, Dumlupınar Boulevard, No:758/3 Campus ANTALYA, Turkey
14. Governing Law
This Privacy Policy is governed by Turkish law and regulations, including the Personal Data Protection Law No. 6698 (KVKK), and applicable international data protection regulations.
